Course Overview:

Awareness & Internal Auditing techniques are among the most critical tools for compliance in highly regulated industries.

• An Integrated Management System (IMS) combines all aspects of an organization’s systems, processes and Standards into one smart system. This merger allows a business to streamline its management, save time and increase efficiency by addressing all elements of the management system as a whole.
• This course aims to provide participants with the required knowledge and skills to plan & perform an internal audit based on the requirements of ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018 (Integrated management system).
• This training course is designed to guide you through the principles, requirements and practices of these three international standards and learn how to contribute to the continuous improvement of the management system.
• An Integrated Management System (IMS) is a set of coordinated activities required to produce the desired quality of products. This quality should be in conformance with specification standards that meet customer requirements in the most effective and efficient manner.
• By attending all these relevant ISO modules in one course, participants can save time and money as compared to attending all three courses separately.

Course Objectives:

This course has been designed to provide an understanding of the audit process and how to realize its true potential. Based on the requirements of the Quality, Environmental, Occupational Health & Safety Management System and the ISO 19011 (International Audit Guidelines), the course deals with the performance of value-added auditing.

By the end of the course, participants will be able to:

• Describe the Integrated management system requirements
• Describe the model of the risk-based approach of IMS
• Describe the role of internal audit in the maintenance and improvement of Management systems
• Plan, conduct and report an internal audit of part of an IMS in accordance with ISO 19011:2018

Course Outline:

Overview of Internal Auditing System,

Day 1 (IMS Awareness)

• History of ISO
• Importance of IMS in an organization
• Key elements of IMS & PDCA cycle
• Quality management system principles
• IMS terms and definition
• QMS, EMS & OHSMS Requirements
• Context of the organization
• Leadership & Worker Participation
• Planning
• Support

Day 2 (Internal Auditor and Audit Requirements)

• Operational planning and control
• Traceability system
• Control of product and process non-conformities
• Performance evaluation
• Improvement
• Open discussion on Day 1 topics + Quiz on IMS Clauses

Day 3 (Internal Audit Reporting + Onsite Audit Demo + Exam)

• Introduction to types of audit and requirements
• Attributes, Knowledge and Skills of Auditor
• Team exercise / Audit Plan
• Preparation of checklist and conduct audit
• Team exercise / Case study
• Workshops on Internal auditing techniques

Benefits of Implementing IMS:

In an integrated management system, the whole is greater than the sum of its parts. Successfully integrating your management systems can have a number of very tangible benefits for your organization, including:

• Avoiding duplication of effort
• Making more effective use of senior management time
• Using resources to implement and manage systems in a more efficient manner
• Achieving more cost-efficient certification
• Reducing audit fatigue
• Meeting the organization's requirements, which ensures that the company complies with industry regulations and provides services and products in the most cost-effective way.
• Meeting customer's needs, which will help to build trust in your company, in turn engaging even more customers, sales, and profits.
• Other advantages include preventing errors, reducing costs, helping to communicate a willingness to produce consistent results, improving your company's offerings, and ensuring all processes are completely controlled and defined
• Increased customer satisfaction

Who should attend:

• This course is designed for professionals who are involved in any aspect of the management system but have limited experience, as well as those involved in any aspect of system evaluation. This includes internal audit of all departments to evaluate the effectiveness of the implemented management system.
• This course is also suitable for those involved in the planning, implementing or supervising of an IMS Integrated management system, as well as internal auditors who are required to perform internal audits for their company. They may be management representatives, production managers, QA executives etc.

Organization Benefits:

When an organization has fully documented IMS, it meets two important requirements:

• Customer Requirement:

It gives the customer confidence in the ability of an organization to deliver the desired output and provide consistent product or service.

• Organization's Requirement:

It gives senior management the confidence that service can be provided at an optimum cost with efficient use of available resources.

• Provide an understanding of the principles and benefits of quality, environmental & safety management.
• Acquaint delegates with Quality, Environmental & Occupational Health & Safety Management System and its Fundamentals.
• Examine and interpret the requirements of ISO 9001, ISO 14001 & ISO 45001.
• Ensure the correct application of audit protocols
• Provide delegates with the skills needed to plan and undertake internal audits
• Facilitate value-added auditing and reporting to aid enhanced system performance 

Personal Benefits:

Participants who enroll in this awareness & Internal auditing Training program will benefit in the following ways:

• Individuals become more systemized in their work
• They are organized in the tasks that are assigned to them
• They learn time management skills with effective work management as per IMS
• They give importance to innovation and creativity for further improvement
• They are skilled in coordination and delegation of tasks safely & environmentally friendly
• They foster perfection and discipline at work which helps in further improvement

Conclusion:

A product's quality can be measured in terms of durability, reliability, and performance. Quality is a crucial element that differentiates your company from its competitors. By implementing proper quality management systems, you are ensuring that all necessary changes in your processes are implemented, which eventually leads to superior quality products and, in the end, bigger profits.